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Interpersonal Relations:  Skill in perceiving and reacting sensitively to the needs of others; deals effectively with tensions; projects open and approachable manner.

Positive Behavioral Descriptors:

  • Listens to the employee.
  • Responds to the employee in a thoughtful and diplomatic manner.
  • Demonstrates awareness and concern for the feelings of the employee.
  • Is supportive, and reassures the employee when the employee is upset or tense.
  • Attempts to put employee at ease by being open and approachable in manner; using small-talk in appropriate circumstances, approachable body language and positioning, and otherwise dealing with the employee on a personal level.
  • Shows interest in the points of view, ideas, and concerns of the employee.
  • Is patient with the employee.
  • Recognizes need to deal with different situations differently is supportive or firm where appropriate.

Negative Behavioral Descriptors:

  • Is unaware of affect of own actions on the employee (e.g., dwelling on a point that has already been resolved).
  • Does not show legitimate concern for employee's ideas; is non-supportive or doesn't show that the employee's ideas are valued when the opportunity for doing so is present.
  • Body language shows disapproval of or impatience with the employee.
  • Has a pattern of interrupting the employee.
  • Tries to retaliate when a point or a decision is challenged.
  • Relates to the employee on an impersonal level; makes no effort to establish rapport.
  • Responds to emotions in a threatening manner.
  • Talks "down" to the employee.
  • Is abrupt with the employee when a question is asked, or statement made, that implies disagreement with his/her point of view.
  • Shows disrespect for the employee by using exaggerated expressions, or looking away, when they express a different viewpoint.

Go to the link below for Don McNea Fire School's Subordinate Counseling Assessment Center Exam Preparation:

Subordinate Counseling Exam Prep

This Subordinate Counseling Assessment Center Exam Prep package includes:

  • Our Subordinate Counseling Assessment Center Exam Prep is a complete step-by-step playbook from preparing your outline to your actual Subordinate Counseling.
  • Not only is this a step-by-step guide it's an in-depth explanation of what you need to do and, most important, contains sample suggestions on what you need to say and what critical behaviors the assessors are looking for in top-scoring candidates. 
  • 10 full-length Subordinate Counseling practice examinations
  • Our exam prep will show you how to deal with every possible training and personnel issue that you could be faced with in your Subordinate Counseling assessment center. 
  • How to put together a precise Subordinate Counseling outline to follow during your Subordinate Counseling exercise.
  • Subordinate Counseling Assessment Center Dimensions used by the assessors to grade you
  • Subordinate Counseling Assessment Center Positive/Negative Behaviors
  • Subordinate Counseling Assessment Center Key Presentation Skills

Your investment in these practice examinations could very well be the difference of being promoted and not.  Don't go into a Subordinate Counseling exercise unprepared!

If you would like to review additional promotional exam prep packages, go to our Assessment Center Exam Prep pages at the links below:

Promotional Oral Interview Exam Prep

Fire Tactical Exam Prep

Subordinate Counseling Exam Prep

Lieutenant/Captain/Battalion/Deputy Chief In-Basket Exam Prep

Leaderless Group Exam Prep

Test-taking Strategies & Career Articles

Don McNea Fire School's Assessment Center Exam Preparation has been put together by Fire Chiefs who are nationally-recognized authors and who have been assessors for thousands of assessment center examinations.

As always, all of our Assessment Center Exam Prep products come with a no-risk guarantee.  If you are not completely satisfied, we will refund 100% of the product cost no questions asked.


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