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Leadership: Effectiveness in getting others to accept ideas and suggestions, and in guiding others to accomplish a task or arrive at a solution to a problem; assertive at appropriate times; seeks responsibility of leadership role.

Positive Behavioral Descriptors:

  • Makes suggestions on how to organize group activities and how to proceed to accomplish group objectives in a way that has impact; group generally follows.
  • Mediates opposing individuals or groups by clarifying differences and/or using other techniques to highlight need for total group to reach a common solution.
  • Makes suggestions on how to solve specific problems; influences the direction of the group as a result.
  • Demonstrates skill and calm demeanor in dealing with group tensions; seeks to build group cohesion while directing group toward accomplishment of group goals.
  • Makes suggestions for closing discussion on particular problems when agreement has been reached; suggestions and manner or presenting are effective and usually followed.
  • Gives credit to others, builds upon their ideas, makes others feel they have had impact in devising solutions acceptable to the whole group.
  • Encourages participation of others in arriving at group solutions; openness of manner suggests self-assurance and valuing of others.
  • Appropriately assertive in dir4ecting group back to main goals when group members are focusing on minor points or agendas that detract from the achievement of group objectives; and/or in guiding the group to find better solutions when needed.

Negative Behavioral Descriptors:

  • Suggestions are made at inappropriate times, e.g., after group has already determined course of action.
  • Suggestions are not clearly explained or are "one-liners" that have no impact on the group.
  • Sells only own point of view.
  • Demonstrates a tendency to overlook points made by others, or fails to address tehse points in an effective manner, in formulating solutions to problems; hence, does not win as much support as would otherwise be the case, and may get resistance.
  • Does not attempt to get others to consider his/her case; projects some understanding of the problem but does not demonstrate appropriate assertiveness in getting the group to consider his/her ideas.
  • Demonstrates a tendency to let others actively finalize solutions and direct the group; role is more of a "follower."
  • Demonstrates a tendency to take the "opposition" position and/or to oppose solutions favored by the group without taking the views of others into account in formulating new solutions acceptable to the group as a whole.
  • Attempts to overpower others into accepting own view by projecting excessive dominance, in some cases being successful, but alienating some group members in the process.
  • Participation is limited; either does not wish to attempt leading or guiding the group, or does not have the skills needed to intervene and participate in the discussion.

If you would like to review additional promotional exam prep packages, go to our Assessment Center Exam Prep pages at the links below:

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