How long do you think you have once you walk into the oral board to hook them into listening to your stuff? Many guess 2, 3, 6 minutes or more. How can you make a really great first impression to carry you through the interview?
After seeing clone after clone after clone candidates, someone will walk into the room and BAM, BAM, BAM they
set the room on fire! They nail every answer. When they leave, the raters say, who was that masked man? We want to give them a badge! You can do it too! I haven't worked with a candidate yet who couldn't do it. They
just didn't know they could do it. Just minor corrections are usually all that is needed to separate them from the clone pack of candidates.
How long do you think you have once you walk into the oral board to hook
them into listening to your stuff? Many guess 2, 3 and 6 minutes. You have 32 seconds. In that first 32 seconds of your oral board you come in with what's called the "halo" effect.
In that first
32 seconds the board is checking your appearance (the strongest nonverbal statement you can make is what you wear), choice of words, inflection, voice, eye contact and body language. If you open with a clone
answer, you're dead meat.
There are supposed six other areas in the oral board where you can recover, but don't count on that happening. Once you see the glaze come over the oral boards eyes, you've lost them and
they won't come back. Trust me. Please open using a signature story about yourself.
Candidates have about a 20-minute opportunity for a 25+-year career. The ultimate goal is to have the least amount of distractions
in your oral board. Everyone has his or her opinions. It seems once a person gets hired, they quickly forget how hard it really was to nail that badge.
As well meaning as some people are, I don't believe anyone wants
to be responsible for a candidate not being able to complete their pursuit for a badge. What might have worked for one candidate doesn't mean it will automatically work for others.
Since oral board scores are
calculated in hundredths of points (82.15, 87.63, 90.87, etc), bad or incorrect information can place a candidate less than one point out of the running and put them out of the process. I have seen this all to often.
Question:
I just had an oral where I was asked to tell them about myself, my training and education. I proceeded to "dump the whole load". Two questions later I was asked "What
have you done to prepare yourself for the position of firefighter." I was stumped. I had just told them everything and now had nothing to say without reiterating. My question is: How do I differentiate the two
questions especially because I don't know what I will be asked.
Reply:
Yep, one of the worst things you want to do is reiterate in the body or closing of your oral board. Sometimes the raters
make errors in asking or combining more than one question at a time.
This might help:
The dilemma is shall I have a short or long answer for the typical opening question "Tell
us a little about yourself". Remember "a little". This is just an icebreaker question to get you comfortable in the chair. A one-minute or less answer about you and your hobbies is all that is
needed here.
They don't need your name (they already have it) and NEVER tell them your age (they don't have that and never will until you're hired). A "Nugget" here: If they look baffled after your short
answer, ask if they want more. They usually won't.
Most candidates make a big error on this question by dumping the whole load on why they want to be a firefighter, what they have done to prepare, why this
city and on and on. That's not what this question is about. It's only to get you comfortable in the chair. Then, when the panel starts asking why you want to be a firefighter, what have you done to prepare and
the other standard 30 possible oral board questions you have to reiterate what they have already said. You lose valuable time and points here.
When some candidates start talking in an oral, it's like going
on a journey. There could be no final destination. Most panel members aren't packed for the trip. I asked a candidate to tell me a little about himself during private coaching one day. I stopped him 12 minutes later
somewhere in Montana. I said you have just used up 12 minutes of a 20-minute oral. What do you think we have time for now? Remember this question is only to get you comfortable in the chair.
Additional information on Capt Bob's CD/DVD Oral Interview Program can be found at the link below
