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PROMOTIONAL QUESTIONS
DEALING WITH EMPLOYEE PROBLEMS

We have over 50 possible promotional oral exam questions on the topic "Dealing with Employee Problems" as well as over 200 questions on other topics in our Fire Promotional Oral Interview Exam Prep package.  Here are a few for your review:

    1. At roll call, one of your firefighters under your command has a wrinkled uniform, is wearing tennis shoes, his hair is not combed and he seems to be talking more than usual.  You approach the firefighter and ask if he is all right this morning.  As he replies back to you, you smell alcohol on his breath.  You proceed to ask the firefighter if he has been drinking, and he states to you that he had a few drinks at a baseball game last night.  He tells you that he is fine and it's not the first time he has been like this while you have been working with him.  You state to him that this time you have some serious concerns about whether he can do his job today.   He responds to you that he is fine and to quit bugging him.  He tells you he will change his uniform, get in the proper shoes, and comb his hair.  He then asks why you are getting on him so much today.  How would you handle this situation?

    2. One of the firefighters under your command has continually been late to work and has struck off numerous times in the past year.  Their appearance is questionable, including times that you have told this firefighter to make sure that they are cleanly shaven.  What are you going to do to alleviate the current situation and prevent it from occurring in the future? 

    3. As you are walking onto the apparatus floor, you hear one of the firefighters say, "I'm sick of you not helping out with the apparatus in the morning and just sitting around reading the paper and not doing anything around here.  You need to start getting in the game, doing what needs to be done, or try getting a transfer to another station where they are slugs like you.  We get things done around here."  The other firefighter replies, "Lay off me.  I do my fair share around here.  Quit getting on me all the time."  He then follows up with, "If you're man enough, why don't we take this outside and settle it?"  How would you handle this situation?

    4. You are at a multiple-alarm fire and you give a specific order to one of your senior firefighters to put a ladder to the roof of the building.  The senior firefighter is questioning the safety aspect of this order.  This is not the first time this firefighter has questioned one of your orders.  What are you going to do about this so that it doesn't happen again and affect other members of your crew? 

    5. You have been recently assigned command of an engine company in a different district from your prior assignment.  One of the firefighters under your command at the new unit tells you that she has a very sick child at home.  What are you going to do to help this individual and how are you going to do it? 

    6. One of the firefighters under your command recently has been abusing sick time.  Recently this individual reported for duty, was more talkative than normal, and smelled of alcohol.  What are you going to do about this situation? 

If you would like to review additional promotional exam prep packages, go to our Assessment Center Exam Prep pages at the links below:

Promotional Oral Interview Exam Prep

Fire Tactical Exam Prep

Subordinate Counseling Exam Prep

Lieutenant/Captain/Battalion/Deputy Chief In-Basket Exam Prep

Leaderless Group Exam Prep

Test-taking Strategies & Career Articles

Don McNea Fire School's Assessment Center Exam Preparation has been put together by Fire Chiefs who are nationally-recognized authors and who have been assessors for thousands of assessment center examinations.

As always, all of our Assessment Center Exam Prep products come with a no-risk guarantee.  If you are not completely satisfied, we will refund 100% of the product cost no questions asked.

 

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