DEALING WITH EMPLOYEE PROBLEMS
We have over 50 possible promotional oral exam questions on the topic "Dealing with
Employee Problems" as well as over 200 questions on other topics in our Fire Promotional Oral Interview Exam Prep package. Here are a few for your review:
1. At roll call, one of your firefighters under your command has a wrinkled uniform, is wearing tennis shoes, his hair is not combed and he seems to be talking more than usual. You approach the firefighter
and ask if he is all right this morning. As he replies back to you, you smell alcohol on his breath. You proceed to ask the firefighter if he has been drinking, and he states to you that he had a few
drinks at a baseball game last night. He tells you that he is fine and it's not the first time he has been like this while you have been working with him. You state to him that this time you have some
serious concerns about whether he can do his job today. He responds to you that he is fine and to quit bugging him. He tells you he will change his uniform, get in the proper shoes, and comb his
hair. He then asks why you are getting on him so much today. How would you handle this situation?
2. One of the firefighters under your command has continually been late to work and has struck off
numerous times in the past year. Their appearance is questionable, including times that you have told this firefighter to make sure that they are cleanly shaven. What are you going to do to alleviate the
current situation and prevent it from occurring in the future?
3. As you are walking onto the apparatus floor, you hear one of the firefighters say, "I'm sick of you not helping out with the
apparatus in the morning and just sitting around reading the paper and not doing anything around here. You need to start getting in the game, doing what needs to be done, or try getting a transfer to another
station where they are slugs like you. We get things done around here." The other firefighter replies, "Lay off me. I do my fair share around here. Quit getting on me all the time." He
then follows up with, "If you're man enough, why don't we take this outside and settle it?" How would you handle this situation?
4. You are at a multiple-alarm fire and you give a specific order to one of
your senior firefighters to put a ladder to the roof of the building. The senior firefighter is questioning the safety aspect of this order. This is not the first time this firefighter has questioned one
of your orders. What are you going to do about this so that it doesn't happen again and affect other members of your crew?
5. You have been recently assigned command of an engine company in a
different district from your prior assignment. One of the firefighters under your command at the new unit tells you that she has a very sick child at home. What are you going to do to help this
individual and how are you going to do it?
6. One of the firefighters under your command recently has been abusing sick time. Recently this individual reported for duty, was more talkative than
normal, and smelled of alcohol. What are you going to do about this situation?
If you would like to review additional promotional exam prep packages, go to our Assessment Center Exam Prep pages at the links below:
Promotional Oral Interview Exam Prep
Fire Tactical Exam Prep
Subordinate Counseling Exam Prep
Lieutenant/Captain/Battalion/Deputy Chief In-Basket Exam Prep
Leaderless Group Exam PrepTest-taking Strategies & Career Articles
Don McNea Fire School's Assessment Center
Exam Preparation has been put together by Fire Chiefs who are nationally-recognized authors and who have been assessors for thousands of assessment center examinations.
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